When attempting to import hours from HUB into the Execupay pay grid, you may get an Import Error stating that the "Selected TLM file does not match currently processed client."
Typically this means that HUB could not provide the time information because one or more employees' timesheets have not been approved. HUB requires that all employee timesheets are approved before time can be imported into Execupay.
To verify the status of employee timesheets, you can take the following steps:
Once all timesheets are approved for the pay period, you should be able to import the hours into the pay grid.